Quote & Order Terms

Effective: November 10, 2026

Quotes are not confirmed orders

Submitting a request does not place an order. Kimberley confirms availability, the selected services, pricing, delivery charges if any, and the agreed date before accepting an order. No payments are processed through this website.

Deposit and final balance

A 50% deposit is required when placing a confirmed order. The remaining 50% is due at pickup or delivery. Payment method and instructions are confirmed directly with Berley Ideas & Decorations. Verify any change of payment instructions through an established contact channel before sending funds.

Pickup and delivery

Pickup is arranged directly with the business; no private pickup address is listed publicly. Delivery availability, delivery area, venue access, timing and any delivery fee must be confirmed as part of the quote. Include the delivery address or event venue when requesting delivery.

Rush service

Rush service may be available at an additional fee, depending on workload and lead time. Selecting Rush Service in a quote request does not guarantee acceptance or delivery by a particular time.

Changes and cancellations

Because creations are customized, ask for the applicable cancellation, refund and rescheduling terms in writing before paying a deposit. Those terms will be communicated for the specific accepted order. Nothing on this page overrides rights provided by applicable law.

Contact

Questions: [email protected].